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Payment

All the technical payment details in one place. Feel free to ask us if you have any questions about your payment.

Payment methods

Payment can be made by using PayPal and the Worldpay online payment system using payment cards as listed. Commercial companies based in the UK are invited to open credit accounts following their first purchase and on receipt of the necessary details and references. Please contact SDS to initiate account opening formalities. This will be subject to credit checks, credit limits and SDS payment terms and conditions.

Disputes

These terms and conditions are subject to UK law. In the case of a dispute, contact SDS in order to identify an amicable solution.

UK Data Protection Law

In compliance with the UK Data Protection Law, you have, at all times, the right to access, rectify or oppose all your personal data, by writing to SDS and proving your identity at the following address: SDS LTD , Unit 6, St Martin’s Park, Moorend Farm Avenue, Cabot Park, Avonmouth, Bristol, BS11 0RS

Confidentiality

SDS will not disclose or sell to third parties any information you provide via the website.

Intellectual property

Any full or partial reproduction of items provided by the website is prohibited. All images on the website shop are copyright property of SDS. Any images reproduced without permission of SDS in writing will be subject to a license fee of £500.00GBP per image.

Customer service

Get in touch with our customer services department.

By mail: SDS LTD, Unit 6, St Martin’s Park, Moorend Farm Avenue, Cabot Park, Avonmouth, Bristol, BS11 0RS
By email: info@sdsdrives.com
By telephone: +44 (0)1179 381800
By fax: +44 (0)1179 381801

Retention of title

The SDS Drives E-Commerce remains the owner of goods supplied until you have paid for them in full.

Delivery period

The delivery period is equivalent to the order preparation period (usually same day) plus any lead time if the goods are not in stock. This may or may not be indicated on the website when it shows the time required for the delivery method you select.

The SDS Drives E-Commerce shall inform you that the delivery periods indicated are determined by the relevant carrier. You are informed of these delivery periods for information purposes only. Any failure on the part of the carrier to comply with these deadlines shall not therefore under any circumstances entail the responsibility of the SDS Drives E-Commerce. Delivery periods do not include Weekends or public holidays.

Shipment

Packaging: the products to be shipped are packaged in compliance with the relevant standards. The procedures and techniques used are continuously being developed in order to optimise all packaging.

Confirmation

After you have placed your order via the website, you are sent an email confirming that your package has been shipped, provided the electronic address that you have indicated on the order form does not contain any errors.

Express delivery and heavy items

Depending on the destination and nature of the goods, SDS may be able to offer alternative delivery methods. Please call for details.

In the case of bulky or heavy goods, SDS Online may request a specific quotation for road, sea or air transport, excluding duties, which will be sent to you by email for approval. You may be able to arrange collection by your own carrier. Contact SDS LTD to arrange.