Payment methods

Payment can be made by using Paypal and the SagePay online payment system using payment cards as listed. Commercial Companies based in the UK are invited to open credit accounts following their first purchase and on receipt of the necessary details and references. Please contact SDS LTD to initiate account opening formalities and this will be subject to credit checks, credit limits and SDS LTD payment terms and conditions.


These General Terms and Conditions are subject to UK law. The Customer shall contact SDS LTD in order to identify an amicable solution.

UK Data Protection Law

In compliance with the UK Data Protection Law, the Customer has, at all times, the right to access, rectify or oppose all his personal data, by writing to SDS LTD and proving his identity at the following address: SDS LTD , Unit 6, St Martin’s Park, Moorend Farm Avenue, Cabot Park, Avonmouth, Bristol, BS11 0RS


SDS LTD undertakes to refrain from disclosing or selling to third parties any information provided by Customers via the website.

Intellectual property

Any full or partial reproduction of items provided by the website is prohibited. All images on the website shop are copyright property of SDS LTD . Any Images Reproduced without permission of SDS LTD in writing will be subject to a license fee of £500.00GBP per image.

Customer service

A customer service is at your disposal in English

By mail: SDS LTD, Unit 6, St Martin’s Park, Moorend Farm Avenue, Cabot Park, Avonmouth, Bristol.


Tel: +44 (0)1179 381800

Fax: +44 (0)1179 381801

Retention of title

The SDS Drives E-Commerce remains the owner of goods supplied until they have been paid for in full by the Customer.

Delivery period

The delivery period is equivalent to the order preparation period (usually same day) plus any lead time if the goods are non-stock this may or may not be indicated on the website plus the time required for the delivery method selected by the Customer.

The SDS Drives E-Commerce shall inform the Customer that the delivery periods indicated are determined by the relevant carrier. The Customer is only informed of these delivery periods for information purposes. Any failure on the part of carrier to comply with these deadlines shall not therefore under any circumstances entail the responsibility of the SDS Drives E-Commerce. These periods shall not include Weekends or public holidays.


Packaging: the products to be shipped are packaged in compliance with the relevant standards. The procedures and techniques used are continuously being developed in order to optimise all packaging.


After the Customer has placed his order via the website, he is sent an email confirming that his package has been shipped, provided the electronic address that he has indicated on the order form does not contain any errors.

Express delivery and Heavy Items

Depending on the destination and nature of the goods, SDS Ltd may be able to offer alternative delivery methods please call for details.

In the case of bulky or heavy goods, SDS Online may request a specific quotation for road, sea or air transport, excluding duties, which will be sent to the customer by email for approval. The Customer may be able to arrange collection by his own carrier. Contact SDS LTD to arrange.


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